Regulations
Regulation & Licensing
Legal frameworks defining regulated payment activities, provider licensing, registration, and supervisory requirements.
Customer Due Diligence
Rules for verifying customers and businesses, beneficial ownership, risk assessment, and enhanced or ongoing due diligence.
Consumer Protection
Rules ensuring transparent conduct, error resolution, complaints handling, refunds, ombudsman access, and fair payment outcomes.
Sanctions & Screening
Official sanctions lists and guidance for screening customers, counterparties, owners, and payments against restrictions.
AML & Monitoring
Rules on AML/CFT programs, risk, payment transparency, transaction monitoring, investigations, and suspicious activity reporting.
Operational Resilience
Rules for resilient payments, ICT risk, incident response, business continuity, outsourcing, and supervisory reporting.
Pricing & Interchange
Rules on interchange, card acceptance, routing choice, merchant fees, and transparent, fair payment pricing.
Fraud & Reimbursement
Rules on authentication, confirmation of payee, scam prevention, liability, and reimbursement for payment fraud.
Data & Security
Rules on payment and personal data collection, storage, localisation, transfer, retention, and information security.