Consumer Protection
Requirements protecting payment users through transparent conduct, error resolution, complaint handling, refund rights, ombudsman access and fair outcomes.
Canada FCPFCompliance requirementCanadaCanadian bank conduct framework covering fair treatment, complaint handling, disclosure, access and sales practices.26 Aug 2026
Canada Prepaid Products RegulationsRegulationCanadaCanada Prepaid Payment Products Regulations defines payment-sector compliance duties for prepaid payment products issued by federally regulated financial institutions.26 Aug 2026
CFPB Section 1033 RuleRegulationUnited StatesUS Personal Financial Data Rights Rule defines payment-sector compliance duties for covered data providers, authorised third parties and data aggregators in consumer financial services.26 Aug 2026
Consumer DutyCompliance requirementUnited KingdomUK outcomes-based conduct standard requiring firms to act to deliver good outcomes for retail customers.26 Aug 2026
ePayments CodeCompliance requirementAustraliaAustralian code for consumer electronic-payment terms, unauthorised transactions, mistaken internet payments and complaint handling.26 Aug 2026
EU CBPRRegulationEuropean UnionEU transparency and equal-charge rules for cross-border euro payments and currency-conversion services.26 Aug 2026
EUPGCompliance requirementSingaporeSingapore guidelines allocating duties and losses between financial institutions and account holders for unauthorised transactions.26 Aug 2026
Payment Accounts DirectiveRegulationEuropean UnionEU Payment Accounts Directive defines payment-sector compliance duties for consumer payment accounts offered by payment service providers.26 Aug 2026